Review Analytics Dashboard
Free spreadsheet template to track your review metrics, response rates, and rating improvements over time. Monitor your app's review performance effectively.
Dashboard Overview
What's Included in the Template
📊 Dashboard Sheets
- • Overview Dashboard: Key metrics at a glance
- • Daily Tracking: Daily review and rating data
- • Weekly Summary: Weekly aggregated insights
- • Monthly Reports: Monthly trend analysis
- • Response Tracking: Monitor response rates and times
- • Competitor Comparison: Benchmark against competitors
🎯 Key Features
- • Pre-built formulas and calculations
- • Automated chart generation
- • Customizable date ranges
- • Color-coded performance indicators
- • Export-ready reports
- • Works with Google Sheets & Excel
💡 Pro Tip
This template is designed to complement automated tools like ReviewRadar. Use it to track trends and prepare reports while letting automation handle the real-time monitoring.
Essential Review Metrics to Track
📈 Volume & Rating Metrics
- • Daily Review Count: Number of new reviews per day
- • Overall Rating: Current average rating
- • Rating Distribution: Breakdown by star rating (1-5)
- • Rating Velocity: Speed of rating changes
- • Review Volume Trends: Weekly and monthly patterns
- • Seasonal Patterns: Holiday and event-based changes
🎯 Engagement & Quality Metrics
- • Response Rate: % of reviews you respond to
- • Response Time: Average time to respond
- • Sentiment Score: Positive vs negative sentiment
- • Review Length: Average review word count
- • Helpful Votes: User engagement with your responses
- • Follow-up Rate: Users who update reviews after response
📊 Sample Dashboard Layout
4.2
Overall Rating
+0.1 this week
23
Reviews Today
+15% vs yesterday
89%
Response Rate
Last 7 days
3.2h
Avg Response Time
-30m improvement
Rating Distribution (Last 30 Days)
5★
45%
4★
25%
3★
15%
2★
8%
1★
7%
Weekly Trends
Review Volume
↗ +12%
Sentiment Score
↗ +5%
Response Rate
→ ±0%
Data Collection & Setup
📥 Data Sources
- • Google Play Console: Official statistics and search performance
- • Manual Collection: Daily review checks and recording
- • ReviewRadar: Automated review monitoring and alerts
- • Third-party Tools: ASO and analytics platforms
- • Support Systems: Customer service ticket data
- • Social Media: Mentions and sentiment from social platforms
⚙️ Setup Instructions
- 1. Download the template spreadsheet
- 2. Make a copy in Google Sheets or Excel
- 3. Customize app name and date ranges
- 4. Set up data validation rules
- 5. Configure automated calculations
- 6. Test with sample data
📋 Daily Data Entry Template
| Date | Total Reviews | New Reviews | Overall Rating | 5★ | 4★ | 3★ | 2★ | 1★ | Responses |
|---|---|---|---|---|---|---|---|---|---|
| 2025-01-15 | 1,245 | 23 | 4.2 | 10 | 6 | 4 | 2 | 1 | 18 |
| 2025-01-14 | 1,222 | 19 | 4.1 | 8 | 5 | 3 | 2 | 1 | 15 |
| ... | ... | ... | ... | ... | ... | ... | ... | ... | ... |
💡 Data Collection Tips
- • Collect data at the same time each day
- • Use consistent time zones
- • Record raw numbers, let formulas calculate percentages
- • Note significant events (updates, marketing campaigns)
⚡ Automation Options
- • Google Sheets API for automated data entry
- • ReviewRadar integration for review data
- • Google Play Console exports
- • Zapier workflows for data syncing
Data Analysis & Insights
📊 Key Performance Indicators
- • Rating Momentum: Weekly rating change velocity
- • Review Quality Score: Average review length and detail
- • Response Effectiveness: Response rate vs rating improvement
- • Issue Resolution Rate: Complaints resolved per response
- • Sentiment Recovery: Time to recover from negative events
- • Competitive Position: Rating vs top 3 competitors
🎯 Actionable Insights
- • Peak Review Times: Best times to engage with users
- • Response Time Impact: How quick responses affect ratings
- • Update Correlation: App updates vs review sentiment
- • Feature Request Patterns: Most requested improvements
- • Seasonal Trends: Holiday and event-driven changes
- • Crisis Indicators: Early warning signs of problems
📈 Sample Analysis Charts
Rating Trend Over Time
Week 1
Week 2
Week 3
Week 4
Week 5
4.0 → 4.2 rating improvement over 5 weeks
Response Rate Impact
90%+ Response Rate
+0.3 ⭐
70-90% Response Rate
+0.1 ⭐
50-70% Response Rate
±0.0 ⭐
<50% Response Rate
-0.1 ⭐
Higher response rates correlate with rating improvements
Reporting & Team Sharing
📋 Weekly Report Template
Review Performance - Week of [Date]
- • Overall Rating: 4.2 ⭐ (+0.1 from last week)
- • New Reviews: 156 (+12% vs last week)
- • Response Rate: 89% (target: 90%)
- • Avg Response Time: 3.2 hours (target: <4h)
- • Top Issues: Loading speed (8 mentions), Login bugs (5 mentions)
- • Positive Highlights: New UI praised in 12 reviews
- • Action Items: Fix login issue, optimize loading times
📊 Monthly Executive Summary
Review Analytics - [Month] Summary
- • Rating Trend: 4.0 → 4.2 (+5% improvement)
- • Volume Growth: 645 reviews (+23% MoM)
- • Sentiment Score: 78% positive (+8% MoM)
- • Response Performance: 91% rate, 2.8h avg time
- • Issue Resolution: 15 bugs reported, 12 fixed
- • Competitive Position: #2 in category (rating-wise)
- • Next Month Goals: 4.3⭐ target, <2h response time
🚀 Sharing Best Practices
📅 Frequency
- • Daily: Internal team updates
- • Weekly: Stakeholder summaries
- • Monthly: Executive reports
- • Quarterly: Strategic reviews
- • Ad-hoc: Crisis or significant changes
👥 Audiences
- • Development Team: Bug reports, feature requests
- • Marketing Team: User sentiment, messaging insights
- • Customer Success: Support trends, user feedback
- • Leadership: High-level metrics, strategic insights
- • Product Team: User needs, improvement opportunities
📤 Distribution
- • Email Reports: Automated weekly summaries
- • Slack Updates: Daily highlights and alerts
- • Dashboard Links: Live data access
- • Presentation Slides: Meeting-ready visuals
- • PDF Exports: Formal documentation
💡 Pro Reporting Tips
- • Always include context (events, updates, campaigns) that might explain data changes
- • Use visual indicators (↗↘) to quickly show trends and changes
- • Include action items and next steps, not just data
- • Celebrate wins and improvements to keep team motivated
- • Keep executive summaries under 1 page, detailed data in appendix
Ready to Start Tracking?
Get our free Review Analytics Dashboard template and start monitoring your app's review performance today.
Template Includes:
- ✅ Pre-built formulas and calculations
- ✅ Automated chart generation
- ✅ Daily, weekly, and monthly views
- ✅ Response tracking system
- ✅ Competitor comparison sheets
- ✅ Export-ready report templates
- ✅ Google Sheets & Excel compatibility
- ✅ Setup instructions and examples
Note: This template works best when combined with automated monitoring tools like ReviewRadar for real-time alerts and data collection.
📧 How to Get the Template
We'll send you the complete Review Analytics Dashboard template via email, along with setup instructions and best practices guide.
Free template • No spam • Unsubscribe anytime
Automate Your Review Tracking
While spreadsheets are great for analysis, let ReviewRadar handle the real-time monitoring and data collection automatically.